PACS Schools

RCG’s educational offerings are intensive, highly customized programs, providing advice, insight and direction.

RCG HealthCare Consulting hosts: NHS: Innovations in Healthcare: The US Perspective
Developing and Growing a Diagnostic Imaging Center
Transitioning from Peer to Supervisor in the Radiology Environment
Implementing Competency-Based Training in a Radiology Department
Improving Patient Safety in Radiology:  Conducting a Failure Mode and Effect Analysis
Managing Change in a Complex Radiology Department

Developing and Growing a Diagnostic Imaging Center

During this two-day event, learn from and meet the experts in the most important areas of diagnostic imaging center development.

Key issues to be discussed include the financial, legal, clinical, technical and operational issues involved in starting or growing a diagnostic imaging center. The agenda includes both didactic learning sessions and panel discussions with radiology business managers and industry experts.

Gain a fundamental understanding of the challenges and opportunities of starting, operating and growing a center. Plus, learn how to use the strategies and tactics presented by the faculty to maximize the return on investment.

Transitioning from Peer to Supervisor in the Radiology Environment (More Information)

In many instances, individuals are promoted from within an organization. A highly productive staff member successfully managed her own productivity, but now, as a newly-minted supervisor she has a different measure of success. Success in her new role requires a new approach to the job, motivating her workforce to produce high-quality work. One of the most difficult aspects of this job promotion is her former peers’ acceptance of her in the new supervisory role. Acceptance depends on both parties, but the supervisor’s attitude, interpersonal communication skills, and development of positive working relationships with direct reports are critical. The Transitioning workshop is designed for new leaders or for those identified as potential leaders in the Radiology and medical imaging field.

RCG HealthCare Consulting experts will come on site to your organization and conduct a day-long workshop, teaching the fundamentals of people management, process management, and leadership models. The supervisors will also spend some time discussing their personal vision and career goals.

Implementing Competency-Based Training in a Radiology Department (More Information)

In competency-based training (CBT), employees are evaluated based on the objective, quantifiable skills and knowledge necessary for satisfactory job performance. In addition to being a useful training tool, a successful CBT program will make the employee review process simpler, more objective, and improve recruitment and retention. In addition, CBT is required for JCAHO accreditation. The technology- and teamwork-intensive Radiology environment is particularly suited to CBT.

Developing a CBT program typically requires significant time internal resources.  But in this one day workshop, RCG HealthCare Consulting will provide you with the information and tools necessary to develop and implement a CBT program from start to finish. The workshop can be run for nearly any job in the department, including technologists and radiology nurses.

Improving Patient Safety in Radiology:  Conducting a Failure Mode and Effect Analysis (More Information)

A Healthcare Failure Mode and Effect Analysis (HFMEA) is a proactive risk assessment of a high-risk or high-vulnerability area. Performing an HFMEA will help identify and improve processes that impact safety and outcomes. Furthermore, JCAHO standards require facilities to select at least one high-risk process for proactive risk assessment each year.

Massachusetts General Hospital’s Quality, Management, and Education (QME) group, has developed and trademarked a toolkit specifically geared towards conducting an HFMEA in Radiology. In conjunction with the QME staff, RCG Healthcare Consulting experts will use this toolkit to first teach you and your team how to define an HFMEA topic, assemble a multi-disciplinary team, and create the requisite process flows.

Next, you will learn how to develop a framework for assessing your topics, generate and use a Hazard Analysis, and then finally, evaluate the outcome of the resulting process change. Previous topics have included minimizing radiation dose, increasing MR safety in the Emergency Room, and improving patient monitoring.

Managing Change in a Complex Radiology Department (More Information)

The introduction of increasingly sophisticated and expensive equipment. New IT platforms. A recent PACS Implementation. Turf wars. As leaders, our ability to anticipate and understand change and convey that change effectively to staff is a key characteristic of professional success. And in Radiology, change abounds.

In this workshop, using real-life exercises and examples specific to Radiology, you will look at behaviors associated with the cognitive and developmental stages of change. Effective change management requires the recognition of the stages of change in yourself and your organization. From there, you will learn how to address resistance to change by developing appropriate actions and positive reactions to your staff.