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Information Technology Consulting
PACS Tune-Up
Digital Imaging Department – Workflow Integrity Program (WIP)
IT Strategic Planning and Vendor Selection: RIS, PACS, Speech Recognition
IT Implementation Support
Business Intelligence
Training, Troubleshooting and Support
The PACS Tune-Up includes a complete PACS configuration assessment followed by application and imaging modality assessments. RCG also examines your facility’s acquisition workflow, out-sourced services, and enterprise imaging and information distribution for any areas where improvements can be made. Our extensive support strategy evaluation covers everything from examining your infrastructure support to analysis of your PACS vendor service. RCG also excels in finding ways to improve your facility’s interpretation workflow, systems integration, access and security, and enterprise training. Finally, we conduct a comprehensive evaluation of your facility’s current PACS policies and procedures.
Let RCG assist you in optimizing your PACS capabilities.
RCG fills the expertise gap with peer-to-peer assistance or full implementation support.
Our implementation services include:
What do you need to know and how should you track it?
RCG will assist you in identifying your systems’ capabilities for data tracking and in establishing the need for knowledge in various parts of your operation. Our team includes IT, operations and business consultants to provide you with a comprehensive assessment and recommendations.
Chances are, your information systems can provide you with valuable information about your:
New technology doesn’t always follow the expected outcomes. RCG provides training for your staff’s evolving needs, troubleshoot services and support.
Training
Physicians, technologists and medical staff must receive comprehensive training and support to successfully integrate new technology. RCG offers a wide array of training, education and support services, all customizable for your needs.
Digital Imaging Department – Workflow Integrity Program (WIP)
IT Strategic Planning and Vendor Selection: RIS, PACS, Speech Recognition
IT Implementation Support
Business Intelligence
Training, Troubleshooting and Support
PACS Tune-Up
RCG’s PACS Tune-Up is designed to give your healthcare facility an overall assessment of your existing PACS, along with recommendations and implementation methods to improve your use of PACS. This operational review of the processes and procedures your facility utilizes can be invaluable as it helps you determine how well your current system meets your needs.The PACS Tune-Up includes a complete PACS configuration assessment followed by application and imaging modality assessments. RCG also examines your facility’s acquisition workflow, out-sourced services, and enterprise imaging and information distribution for any areas where improvements can be made. Our extensive support strategy evaluation covers everything from examining your infrastructure support to analysis of your PACS vendor service. RCG also excels in finding ways to improve your facility’s interpretation workflow, systems integration, access and security, and enterprise training. Finally, we conduct a comprehensive evaluation of your facility’s current PACS policies and procedures.
Let RCG assist you in optimizing your PACS capabilities.
Digital Imaging Department – Workflow Integrity Program (WIP)
RCG’s Workflow Integrity Program (WIP) is a customized, structured training program designed to ensure workflow integrity and an efficient radiologic practice. Ideal for healthcare facilities with an implemented PACS or those who are still considering it, WIP establishes PACS enterprise accountability while providing image and report accessibility for the entire enterprise. WIP is supported by a collaborative effort between your radiology department and the PACS team leadership and focuses on improving report integrity and managing organizational changes.IT Strategic Planning and Vendor Selection: RIS, PACS, Speech Recognition
Download .pdf Brochure
RIS
PACS
Speech Recognition
Strategic Planning
Cost Justification
Request for Proposal
Vendor Evaluation & Selection
Project Planning & Operational Implementation
RIS
RCG guides your practice to success by differentiating among RIS vendors, optimizing the use of the RIS to your workflow and processes, identifying areas where workflow redesign can improve efficiency, leveraging synergies among RIS, PACS and Speech Recognition, and developing an implementation plan.
PACS
RCG helps your practice determine how and when to implement PACS technology, how to identify and marshal the necessary internal and external resources, how workflow redesign will increase your operational effectiveness, and what the return on investment will be (both soft savings and hard dollar cost savings).
Speech Recgnition
The RCG team helps plan and implement advanced speech recognition technology to automate radiology dictation, speeding information to referring physicians, while reducing costs associated with transcription and conventional dictation systems.
Strategic Planning
The RCG team guides senior leaders in planning for the acquisition and deployment of major technology. The planning process includes interviews with stakeholders, operational and technical assessments, competitive market analysis, and a financial ROI on the entire capital purchase. The final product assimilates these findings into a high-level implementation plan that meets the goals and financial considerations of the organization.
Cost Justification
RCG provides clients with an objective assessment of the financial impact of implementing new technology. The consulting team builds an objective financial model that includes operational, technical, clinical and market-impact analyses.
Request for Proposal
Once a decision is made to purchase new technology, RCG develops a request for proposal (RFP) document and identifies the appropriate vendors for RFP submission. The RFP incorporates your organization’s needs at the operational, technical and clinical levels.
Vendor Evaluation & Selection
RCG guides clients through the vendor evaluation process – from RFP-response analysis through contract signing. RCG utilizes the Evaluator, a proprietary tool, to lead the client team through an interactive and objective evaluation process. RCG coordinates and accompanies clients’ leadership team on site visits. RCG also provides advice on financing options and assists in contract negotiation (if desired).
Project Planning & Operational Implementation
Implementation of new technology requires thorough planning. The RCG team will design a customized project plan to successfully transition the new technology into your operation. The RCG’s project plans include operational, technical, capital equipment and financial planning with detailed guidelines and timelines to help your organization achieve its goals.
PACS
Speech Recognition
Strategic Planning
Cost Justification
Request for Proposal
Vendor Evaluation & Selection
Project Planning & Operational Implementation
RIS
RCG guides your practice to success by differentiating among RIS vendors, optimizing the use of the RIS to your workflow and processes, identifying areas where workflow redesign can improve efficiency, leveraging synergies among RIS, PACS and Speech Recognition, and developing an implementation plan.
PACS
RCG helps your practice determine how and when to implement PACS technology, how to identify and marshal the necessary internal and external resources, how workflow redesign will increase your operational effectiveness, and what the return on investment will be (both soft savings and hard dollar cost savings).
Speech Recgnition
The RCG team helps plan and implement advanced speech recognition technology to automate radiology dictation, speeding information to referring physicians, while reducing costs associated with transcription and conventional dictation systems.
Strategic Planning
The RCG team guides senior leaders in planning for the acquisition and deployment of major technology. The planning process includes interviews with stakeholders, operational and technical assessments, competitive market analysis, and a financial ROI on the entire capital purchase. The final product assimilates these findings into a high-level implementation plan that meets the goals and financial considerations of the organization.
Cost Justification
RCG provides clients with an objective assessment of the financial impact of implementing new technology. The consulting team builds an objective financial model that includes operational, technical, clinical and market-impact analyses.
Request for Proposal
Once a decision is made to purchase new technology, RCG develops a request for proposal (RFP) document and identifies the appropriate vendors for RFP submission. The RFP incorporates your organization’s needs at the operational, technical and clinical levels.
Vendor Evaluation & Selection
RCG guides clients through the vendor evaluation process – from RFP-response analysis through contract signing. RCG utilizes the Evaluator, a proprietary tool, to lead the client team through an interactive and objective evaluation process. RCG coordinates and accompanies clients’ leadership team on site visits. RCG also provides advice on financing options and assists in contract negotiation (if desired).
Project Planning & Operational Implementation
Implementation of new technology requires thorough planning. The RCG team will design a customized project plan to successfully transition the new technology into your operation. The RCG’s project plans include operational, technical, capital equipment and financial planning with detailed guidelines and timelines to help your organization achieve its goals.
IT Implementation Support
RCG offers a full range of PACS implementation services designed to optimize your day-to-day PACS utilization. We collaborate with your facility and your PACS vendor to design a complete implementation plan.RCG fills the expertise gap with peer-to-peer assistance or full implementation support.
Our implementation services include:
- Project management and oversight
- Acceptance testing
- Transition to operational status
- Future state workflow, including workflow/data integrity and Q/A programs
- Limited filming programs
- Marketing plans for referring physicians
- Support plans
- PACS policies and procedures
- Downtime contingency plans
Business Intelligence
Imaging IT systems capture an enormous amount of information about your operations but designing reporting mechanisms and monitoring trends can be time consuming. Using information to make real-time decisions about your operations and market position saves time and money in the short and long term.What do you need to know and how should you track it?
RCG will assist you in identifying your systems’ capabilities for data tracking and in establishing the need for knowledge in various parts of your operation. Our team includes IT, operations and business consultants to provide you with a comprehensive assessment and recommendations.
Chances are, your information systems can provide you with valuable information about your:
- Technology performance
- Clinical service levels
- Operational efficiency
- Financial position
- Safety and Quality Assurance
Let RCG builds the bridge between people, process and technology at your institution.
Training, Troubleshooting and Support
Download .pdf BrochureNew technology doesn’t always follow the expected outcomes. RCG provides training for your staff’s evolving needs, troubleshoot services and support.
Training
Physicians, technologists and medical staff must receive comprehensive training and support to successfully integrate new technology. RCG offers a wide array of training, education and support services, all customizable for your needs.
These services include, but are not limited to:
- Competency-Based Training Programs
- Training Project Plans
- Templates, Educational Tools and Aids
- Hands-on Training Seminars and Tutorials
- Training Certification Program for Physicians (Speech Recognition users)
- Training of On-Site Technical Training Support Staff
- Technical Troubleshooting
- Evaluation & Training in Operations & Technical Workflow
- Online Training tools
- Web-based Training
Troubleshooting & Support
1. On-Site Troubleshooting
RCG can send specialized teams to your organization to support various initiatives throughout the implementation and on an ongoing basis.
2. Off-Site Support
You will have ongoing access via telephone conference calls with our specialists at RCG. The specialists can offer support in areas such as:
- Service Measurements
- Workflow Re-engineering
- Film Reduction
- Modality Specific Processes
- Financial Analysis and Reporting
- Enterprise-wide Distribution
- Film Library Transformation
- Project Management